terms-and-conditions
Terms and Conditions
Welcome to Pallibangla, an online food delivery service provided by Palli Bangla Farm House. By using our website (https://pallibangla.com) and mobile application (Pallibangla), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
- Acceptance of Terms
By accessing or using the Pallibangla website and app, you agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, please do not use our services.
- Description of Services
Pallibangla provides an online platform for users to order food and beverages directly from Palli Bangla Farm House. We act as an intermediary between you and our food service providers.
- User Registration
To use certain features of our service, you may be required to register and create an account. You must provide accurate and complete information during the registration process and keep your account information updated. You are responsible for maintaining the confidentiality of your account and password.
- Orders and Payments
Placing Orders
When you place an order through Pallibangla, you agree to pay the total amount specified in your order, including any applicable taxes and delivery fees.
Payment Methods
We accept various payment methods, including credit/debit cards, online banking, and mobile payments. You agree to provide valid payment information and authorize us to charge your chosen payment method.
Order Confirmation
After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or modify orders at our discretion.
- Delivery
Delivery Time
We strive to deliver your order within the estimated delivery time, but delays may occur due to unforeseen circumstances. We are not liable for any delays in delivery.
Delivery Address
You must provide a complete and accurate delivery address. We are not responsible for orders delivered to incorrect or incomplete addresses provided by you.
Delivery Charges
Delivery charges may vary based on the location and the total amount of the order. Any applicable delivery charges will be displayed at the time of checkout.
- Cancellations and Refunds
Cancellations
You may cancel your order within a certain time frame specified on our website/app. Once the order has been processed or dispatched, it cannot be canceled.
Refunds
If you are entitled to a refund, it will be processed within a reasonable time frame. Refunds will be issued to the original payment method used during the purchase.
- User Conduct
You agree not to:
– Use our services for any unlawful purpose or in violation of any applicable laws.
– Misrepresent your identity or provide false information.
– Disrupt or interfere with the security or functionality of our website/app.
– Attempt to gain unauthorized access to our systems or networks.
- Intellectual Property
All content on the Pallibangla website and app, including text, graphics, logos, and images, is the property of Palli Bangla Farm House and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.
- Limitation of Liability
Palli Bangla Farm House shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, including but not limited to errors, omissions, or inaccuracies in the content.
- Indemnification
You agree to indemnify and hold harmless Palli Bangla Farm House, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising out of your use of our services or violation of these terms.
- Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website/app. Your continued use of our services constitutes your acceptance of the revised terms.
- Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Burdwan Sadar, India.
- Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Palli Bangla Farm House
Purandighi, Palitpur,
P.O: Amar, Burdwan Sadar,
Pin-713141, India
Email: pallibangla@outlook.com
By using the Pallibangla website and app, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.